Updates

KYC - “Know Your Customer” Procedure on Afriex

 KYC  refers to the process where financial institutions such as Banks, Money Service businesses etc ask their customers to share their identifying data  to help ensure that they bring in good customers to their platform.  

The purpose and goal of KYC is to prevent fraud, money laundering, and any other bad money activities generally. 

As a duly registered business, Afriex requires that any user who wants to make use of its services go through the KYC procedure provided via its app.

What is KYC on Afriex?

It’s a verification process that lets us know that the person using an account on Afriex is the person intended to use that account.

Why KYC on Afriex?

Our goal is to enhance and improve the experience of everyone using Afriex to perform their cross-border transactions. In order to do this, trust and safety are key pillars to achieve our vision. KYC helps to get closer to this goal.

What does this mean for you?

Moving forward we’ll need to verify your identity and we’ll collect personal information solely for the purpose of reducing fraud.

What you need to go through KYC successfully on Afriex

  • You’ll need a government issued ID and we will specify which ones we accept in the Afriex app.
  • You’ll be required to take a selfie that will need to match the ID you provided.
  • You’ll need to enter personal information such as name, date of birth, etc. and this should match the data we retrieved from the ID you provided.

Documents You need to provide while going through KYC on the Afriex app

 US

  • Passport
  • Driver’s License

UK

  • Passport
  • Driver’s Licence
  • Resident Permit
  • Citizen Card
  • Electoral ID

Canada

  • Driver’s License
  • Permanent Resident Card
  • Passport
  • Identity Card

Ghana

  • Voter’s Card
  • New Voter’s Card
  • Passport
  • Driver’s License
  • SSNIT

Kenya

  • National Identity Card
  • Alien Card
  • Passport

Nigeria

  • Bank Verification Number

Uganda

  • Afriex National Identity Card
How do I know my KYC submission was successful?

A success screen will pop up to communicate the success state so you can proceed with using the app.

Is Support available if I need help during this process?

Yes - support is always available if you have any questions or issues. Kindly  reach out to our customer care team via the app or send a mail to support@afriex.co.

We are constantly working as a team to help provide the best possible experience when it comes to sending or receiving money across the US, UK, Canada, Nigeria, Ghana, Kenya, Uganda (more countries coming soon). Download Afriex from the Google playstore or App store to perform borderless transactions.

Kadijat Okeowo

At the intersection of digital/growth/product marketing, business and tech. Constantly learning, unlearning, re-learning. Passionate about products that solve the problems Africans have. Happily helping Afriexapp reach its next million users.

Latest Articles

Choose how your money

Download Afriex App