If you’re a Canadian Afriex user sending money to loved ones, businesses, or causes back home, using Interac is one of the easiest ways to fund your Afriex wallet. But there’s one important step you can’t skip: linking your Interac email to your Afriex account.

Here’s why it’s important — and how to do it in just a few steps.

Why Linking Your Interac Email is So Important

If you don’t link your Interac email before sending a transfer to Afriex, your payment will not be completed.

That’s because we won’t be able to verify that the transaction belongs to you. Interac transfers don’t include personal details like names or phone numbers — only the email is used to identify the sender.

No email linked = no way for us to match the payment to your account.

Let’s help you get set up the right way!

Step-by-Step: How to Link Your Interac Email to Afriex

1. Open the Afriex app.
   
   
2. Tap your profile icon in the top right corner.
   
   
3. Select “Linked Accounts.”
   
   
4. Tap “Link Interac Email.”
   
   
5. Enter the exact email you use when sending Interac e-transfers from your bank.
   
   
6. Tap “Save” — and you’re done!
   
   

Pro tip: Make sure this is the same email you use to send e-transfers from your bank app.

How to Confirm That Your Interac Email is Linked

1. Open your Afriex app.
   
   
2. Tap the profile icon.
   
   
3. Select “Linked Accounts.”
   
   
4. You should see your Interac email listed there.
   
   

If it’s missing or incorrect, follow the steps above to add or update it.

After Making An Interac Transfer: What to Expect

Once you send an Interac e-transfer to Afriex (usually to our official Afriex Canada email), your bank should send you a “Transaction Successful” email containing your reference number.

This helps us track and confirm your payment quickly.

If you don’t receive this confirmation email:

• Check your Spam and Trash folders first — it might be hiding there.
  
  
• If it’s still not showing, there’s a chance the email address linked to your Interac isn’t valid.
  
  
  
  • Contact your bank to:
  • Get the transaction reference ID, and
  • Update your Interac email address so you receive future payment confirmations.
    
    

Quick Checklist Before You Send

• Link your Interac email to Afriex first.
  
  
• Use that exact email to send your Interac e-transfer.
  
  
• Watch for your bank’s confirmation email with a reference number.
  
  
• If you don’t receive it, check spam or update your email with your bank.
  
  

Linking your Interac email is a one-time setup that saves you time, stress, and delays

Start enjoying instant and rewarding transfers.

Download or open the Afriex app now and make sure your Interac is linked.