Afriex is a money-transfer platform which allows you make instant and affordable money transfers at home and abroad. With Afriex you can send money between the U.S., Nigeria, Ghana, Kenya, Uganda, UK and Canada (more countries are coming soon). You can also send from a debit card to a bank account or other Afriex users.
Afriex is very secure. We take the security of your personal information seriously. We encrypt all personal data, so your info is always safe. We are Payment Card Industry Data Security Standard (PCI DSS) compliant.Your information will never be compromised and we will never sell your data.
With Afriex App you can send money to and from Nigeria, Ghana, Kenya, Uganda, United Kingdom, Canada, and USA (more countries are coming soon).
You can watch a video here of how to add money to your Afriex wallet. 1. Click on the Wallet sign at the bottom of the app.2. Click 'ADD CASH'Press the Nigerian flag in the top right corner to select the currency you will like to deposit.3. After you select the currency of your choice, enter the amount you want to deposit.4. Press 'ADD CASH'If your card is already stored in the app, press CONFIRM. 5. If you would like to add a new card press 'ADD CHARGE CARD/BANK' and input your information.
You can watch a video here of how to add money to your Afriex wallet.1. Click on the $ sign at the bottom of the app.2. Click the Nigerian flag at the top right of the page to select the currency of your choice.3. Type in the amount you want to send then press 'SEND'4. Search for the user in the 'SEARCH BY $USERNAME' box.5. Input a comment where it says 'TYPE IN A COMMENT'6. Confirm the transaction
You can watch a video here of how to send money to Nigeria with Afriex.1. Click on the $ sign at the bottom of the app2. Click the Nigerian flag at the top right of the page to select the currency of your choice3. Type in the amount you want to send, then press SEND4. Click 'SEND TO BANK'5. Click 'ADD RECEIVING BANK' if its a new account or select an already stored account6. Confirm the transaction, then press SEND
You can watch a video here of how to send money to Ghana, Kenya or Uganda.1. Click on the $ sign at the bottom of the app2. Click the Ghana/Kenya/Uganda flag at the top right of the page to select the currency of your choice3. Type in the amount you want to send, then press SEND4. Search for the user in the 'SEARCH BY $USERNAME' box5. Input a comment where it says 'TYPE IN A COMMENT'6. Confirm the transaction
You can watch a video here of how to cash out on your Afriex app.
Afriex charges no fees saving you money each time you make a money transfer but we charge a little fee on withdrawals. Our rates are on the send screen on our app.
You can send up to a maximum of 5000USD/ per day.
We are not currently increasing limits at this time.
At this time Afriex only accept debit cards. We do not not accept Credit, Prepaid Cards, or Paypal.
As part of the regulations in the regions where we operate, we are required to comply with Know Your Customer (KYC) codes.To use our services, you must provide us with your BVN.When you input your BVN, a verification text message is sent to the phone number linked to your BVN. Access to that phone number is key to verifying your BVN.
Ensure you’re using the newest version of the app by simply updating the app on Play Store or App Store as the case may be.If the issue persists, contact customer support.
If you're experiencing this issue, please contact customer support.
You will receive an email notifying you when your funds are delivered.
Yes. Afriex supports Gmail and other email services.
If you signed in with Google, tap the 'Sign in with gmail' button when signing in and select the google account that you created your account with. If you signed up with another email address, click 'Already have an account? Log in', then click on 'Forgot Password' to recover your password.You can also watch this video to reset your password.
If you enter the wrong pin three times, the app will display the message 'You have exceeded your allowed number of attempts," and it will log you out. To reset your PIN log in again to create a new pin.
To add a new card visit the profile page and click '+Payment Method' to add a new card.
If you’re getting any error message of any sort, contact customer support.
To process, a refund email us at firstname.lastname@example.org
1-3 business days
If the funds have not been transferred to the recipient's account, you can call or email us to begin processing your refund. Once the transfer is delivered, no refund or cancellation is possible.
Send an email to email@example.com
Have questions? We’ve answers. If you can’t find what we are looking for, feel free to get in touch.